Privacy Policy
How we collect, use, and protect your information.
Effective Date: March 3, 2026 | Last Updated: March 3, 2026
Nozaro Inc. ("Nozaro," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our websites (nozaro.com, lexarc.com, and any related subdomains), use our services, or otherwise interact with us.
This policy applies worldwide and is designed to comply with applicable data protection laws including the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), the European Union General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), the UK Data Protection Act 2018, Brazil's Lei Geral de Proteção de Dados (LGPD), and other applicable privacy legislation.
1. Information We Collect
1.1 Information You Provide Directly
When you contact us through our website forms, email, or other communications, we may collect:
- Name and contact information (email address, phone number)
- Organization or company name
- The content of your message or inquiry
- Any other information you voluntarily provide
1.2 Information Collected Automatically
When you visit our websites, we may automatically collect:
- IP address (anonymized where required by law)
- Browser type and version
- Operating system
- Pages visited, referring URL, and navigation patterns
- Date, time, and duration of visits
- Device identifiers
1.3 Cookies and Tracking Technologies
Our websites may use essential cookies required for basic site functionality. We do not use advertising cookies, tracking pixels, or third-party behavioral analytics. If we introduce non-essential cookies in the future, we will update this policy and obtain appropriate consent.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Responding to your inquiries and communications
- Evaluating and processing licensing or partnership requests
- Providing and maintaining our websites and services
- Complying with legal obligations
- Protecting against fraud, abuse, and security threats
- Improving our websites and user experience
We do not sell, rent, or trade your personal information to third parties. We do not use your personal information for automated decision-making or profiling.
3. Legal Basis for Processing (GDPR / UK GDPR)
For individuals in the European Economic Area (EEA), United Kingdom, and other jurisdictions requiring a legal basis, we process personal data on the following grounds:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
- Legitimate Interest: Where processing is necessary for our legitimate business interests (such as responding to inquiries), provided these interests are not overridden by your rights.
- Legal Obligation: Where processing is necessary for compliance with applicable law.
- Contractual Necessity: Where processing is necessary for the performance of a contract or pre-contractual steps at your request.
4. Data Sharing and Disclosure
We may share your information only in the following limited circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our websites and services (such as form processing providers), subject to contractual data protection obligations.
- Legal Requirements: When required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of others.
- Business Transfers: In connection with any merger, acquisition, reorganization, or sale of assets, subject to the acquiring entity honoring this Privacy Policy.
We do not share your personal information with third parties for their marketing purposes.
5. International Data Transfers
Nozaro Inc. is based in Toronto, Ontario, Canada. Your information may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. For transfers to other jurisdictions, we implement appropriate safeguards including standard contractual clauses or other legally recognized transfer mechanisms.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, to resolve disputes, and to enforce our agreements. Contact form submissions are retained for a maximum of 24 months unless a longer retention period is required by law or an ongoing business relationship.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete personal information.
- Deletion: Request deletion of your personal information, subject to legal exceptions.
- Restriction: Request restriction of processing of your personal information.
- Portability: Request transfer of your personal information in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests.
- Withdraw Consent: Where processing is based on consent, withdraw your consent at any time.
- Non-Discrimination: Exercise your privacy rights without receiving discriminatory treatment.
To exercise any of these rights, please contact us using the information provided below. We will respond to all legitimate requests within 30 days (or such shorter period as required by applicable law).
8. California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act and the California Privacy Rights Act. We do not sell or share your personal information as defined by the CCPA/CPRA. We do not use sensitive personal information for purposes beyond those permitted by law. You have the right to know what personal information we collect, to delete your personal information, and to opt out of any future sale or sharing should our practices change. To exercise these rights, contact us at the address below.
9. Children's Privacy
Our websites and services are not directed to individuals under 16 years of age (or such other age as required by applicable law). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.
10. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
11. Third-Party Links
Our websites may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically. Continued use of our websites after changes constitutes acceptance of the updated policy.
13. Contact Us
For privacy-related inquiries, requests to exercise your rights, or complaints, please contact us:
Nozaro Inc.
Privacy Office
Toronto, Ontario, Canada
Contact Form — Select "Privacy Inquiry" as the interest area.
If you are in the EEA or UK and are unsatisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority.